Prior Authorization Requests
We are currently experiencing a large number of prior authorization request. If you submitted a request and never received a text message confirming your submission please re-submit the form. If you did receive a text we are processing your request as quickly as possible. Requests are currently taking 10-12 days to submit and up to 2 weeks for a response.

How can we help?

Complete the form below and we will get back to you as soon as possible. Our support team is currently experiencing high volume and it may take 1-3 business days to get back to you.

If this is a medical emergency please contact your primary care provider, call 911, or go to the emergency room.

Contact Us






















4200 Regent St
Suite 200
Columbus, OH 43219

Support: (877) 581-2210